We strive to be extraordinarily helpful, and as easy as possible to work with, when we accommodate your individual guests and groups in Palo Alto.
We hope this resource page will assist you with questions about:
- Credit card authorization forms and when we need one
- How to request a group room block
- How to set up a direct bill account
If you need additional information please let us know by sending us an email at firstname.lastname@example.org.
Credit Card Authorization
Please fill out a credit card authorization form when reserving a room for a visitor to your department or organization if you intend to pay for this person’s room and the physical credit card will not be present at check in. This form must be completed by the card holder and returned to the hotel prior to the guest's arrival.
Alternately, an active Stanford Department account can be used for direct billing of a guest stay. To open an account, fill out the direct billing account request on this page.
Group Room Block Requests
For decades, the Cardinal Hotel has successfully worked with hundreds of Stanford Departments to lodge countless participants, attending the never ending cycle of conferences, symposiums and events hosted at Stanford University, SLAC and the Medical Center. At the Cardinal, we are honored that Stanford has supported our business, since 1924, and continues to value our high standards for guest service and satisfaction.
We value the partnership fostered with our colleagues at Stanford as we work together to bring people, from across the Bay to halfway around the world, to experience Stanford University and, of course, the magnificent Cardinal Hotel.
Whatever part you have played, or will play, as we approach 100 years in the hotel business, we thank you.
Please let us know how we can help you set up your group block at the Cardinal Hotel.
REQUEST GROUP ROOM BLOCK
Direct Bill Account Requests
Direct Bill Account Application
Improved Stanford Department Account with Direct Booking:
To take advantage of our Stanford Department rates and streamline the reservation process, we offer a customized direct booking link for room reservations. This link ensures you receive the preferred rates associated with your department.
Furthermore, we provide the convenience of linking all your reservations directly to your department's account, simplifying payment and invoicing procedures. We offer two payment options for your convenience:
- Securely store tokenized and PCI compliant credit card details within your account, enabling easy payment during guest check-out.
- Guarantee your bookings to your department's account, allowing for hassle-free invoicing upon check-out.
To request a Direct Bill Account, kindly complete the short form below. It will only take 2-3 minutes of your time. If you have any further inquiries, please don't hesitate to reach out to Stephanie Wansek, General Manager, at email@example.com.
Thank you for choosing our services. We look forward to serving you and your department.
DIRECT BILLING ACCOUNT REQUEST